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发表于 2024-3-12 17:59:33 | 显示全部楼层 |阅读模式

Seeing an increase since implementing personalization. – econsultancy companies that use advanced personalization report a return of $20 for every $1 spent. – clickz marketers report that personalization efforts can increase revenue by up to 15%. – adweek after seeing these numbers, I want to close the article with two sentences that summarize these data: “investing in personalization efforts to build relationships and create better experiences can pay very positive dividends for brands.” “in a world where the vast majority of companies are focused on improving personalization, companies that do not prioritize creating a personalized experience risk being left behind.

How to accelerate digital transformation in this new global reality? by WOW! Customer Experience | Apr 17, 2020 | Culture , News | 0 Comments digital transformation Last Wednesday I received the Newsletter from Blake Morgan who is a speaker and author of Customer Experience, who also has a great ability to predict what is coming. In the communication there was an article that talked about How to accelerate digital transformation in times of COVID-19? Below, I share what Blake said Netherlands Mobile Number List in her article published by Forbes: Already, 70% of companies had a digital transformation or were working on one, but it seems that most companies were not far enough along to make Covid-19 a non-issue.



There are some reasons why Coronavirus or COVID-19 has forced companies to visit a digital transformation faster. Forbes contributor Andrew Filev, in his column “COVID-19 is a moment before and after digital transformation” sees the most drastic change in four areas 1. teleworking 2. on-demand food and services 3. virtual events 4. the cloud. See also:  10 examples of how AI is used in customer service Telecommuting Many people in industries that previously prohibited it are now working from home. From bankers, to aerospace engineers, to almost every teacher in America – work life has changed for most of us. Additionally, we are teleworking our friends, spending time with friends and family on video calls, so as not to completely isolate ourselves. Delivery Delivering food and parcels is now the norm for many people who wouldn't bother in the past.

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