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We opened with confidence because customers had previously asked us to hold offline meetings, open academies, and come to rural areas. When I decided to open an academy, I only had 20 days to prepare, but 200 people registered in the first month of opening. This was possible thanks to our passionate supporters and community members. Q. You look happy every time you talk to your customers. You must have special feelings towards your customers. There are many times when I feel grateful while doing business. Customers say things like ‘This company should do well’ and ‘I will recommend it to others’ several times a day. But when I think about how many times in my life I have said this to other companies, the love we receive from our customers is really great. Q. Why do so many people support Dokdokdok and Mini Workbook so much? I don’t think we succeeded because we came up with a great marketing method.


Rather, I think it's because our customers truly felt something for us.  Cambodia Phone Number Data philosophy. As the company grows, I think the direction customers think and the direction the company thinks are aligned, which is why they support us. From now on, I want to continue doing business until my customers tell me to stop doing business. Create a chatbot without coding These days, when you browse websites, you can often come across chatbot buttons. Not only large corporations such as Shinsegae and Samsung , but also startups, shopping malls, and small and medium-sized enterprises are adopting chatbots. In fact, the size of the chatbot market is increasing day by day, and the global chatbot market is expected to grow at an average annual rate of 35%, reaching $3.17 billion (approximately 3.55 trillion won) in 2021. (Source: Korea Economic Start-up competition to develop ‘AI chatbot’… 3 trillion won market on fire.




Global chatbot market outlook There are two main reasons for the chatbot market’s growth. One is because with the acceleration of onlineization, the number of consumers who want quick customer service through chatbots has increased , and the other is because the reduction in chatbot development costs has created an environment where anyone can create chatbots . In particular, in the past, creating a chatbot required enormous technical skills, so only large companies that had developers or could outsource chatbots used to introduce them. However, recently, many chatbot solutions have emerged that help small businesses, startups, and shopping malls easily build chatbots, so anyone can create a chatbot if they have the will. Creating a chatbot, you don’t have to be a developer In particular, the chatbot that is receiving a lot of attention is the button-click chatbot.